Shipping Policy

Thank you for shopping with La Neve Soap and Beauty Care.

All products are handcrafted in small batches and carefully packaged before shipment. Orders are typically processed within 2-5 business days unless otherwise noted.

Once your order has shipped, you will receive a tracking number via email. Delivery times vary based on your location and selected shipping method.

Please ensure that your shipping address is entered correctly at checkout. La Neve is not responsible for delays, lost packages, or delivery issues resulting from incorrect address information provided by the customer.

If your package arrives damaged or if you experience an issue with your order, please contact us within 7 days of delivery at hello@lanevebeauty.com.

We appreciate your support of our small business and look forward to creating products you'll love.