Privacy Policy
At La Neve, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when visiting our website or making a purchase.
Information We Collect
When you place an order, subscribe to our email list, or contact us through our website, we may collect information including:
- Name
- Email address
- Shipping and billing address
- Phone number
- Order details
We may also automatically collect certain technical information, such as your IP address, browser type, and device information, to help improve our website and customer experience.
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Communicate regarding your purchases
- Send marketing emails and promotions if you choose to subscribe
- Improve our products, services, and website experience
Email Marketing
If you subscribe to our email list, we may send occasional updates about new products, promotions, and company news. You may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.
Payment Security
Payments are processed securely through trusted third-party payment providers. La Neve does not store or have access to your complete credit card information. Payment information is handled according to industry security standards and secure payment processing requirements.
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties.
Your information may be shared only with trusted service providers necessary to operate our business, including payment processors, shipping carriers, and website service providers.
Data Security
We take reasonable precautions and follow industry best practices to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us.
Changes to This Policy
La Neve reserves the right to update this Privacy Policy as needed. Any changes will be posted on this page and become effective immediately upon posting.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us at: